These are some Frequently Asked Questions related to the services that we offer. However, if your question does not appear here or you need more information, please contact us and we'll gladly assist.

What is Commercial Building Maintenance?

Any building that is commercial is required to be compliant with regard to all aspects of the installed plant & equipment, such as boiler plant, air conditioning, water treatment, electrical testing, emergency light testing and lightning protection.

What types of water treatment are available?

All commercial buildings must have a current Water Risk Assessment which should be reviewed every 2 years. The water risk assessment will highlight which other water treatments are required, such as monthly water outlet temperature monitoring, water tank inspections, cleans and disinfections, legionella sampling and TVC bacteria sampling and certification. It may also require the weekly flushing of lesser-used outlets, scale removal, removal of pipework deadlegs etc. 

Why would I need water treatment?

You provide a water supply to staff, employees, tenants or guests. You are obliged therefore to have a current Water Risk Assessment in place and a Water Treatment Programme to ensure that those who have contact with your water supply are kept safe.

What is the Water Treatment Process?

First of all, we would require a breakdown of what services you have or conduct a site survey. There is no cost for this visit. Then we would provide a quote for a Water Risk Assessment survey and the provision of a detailed report and recommendations for any remedial works and annual water treatment programme.

What is Local Exhaust Ventilation (LEV)?

LEV is an extract ventilation system that takes dusts, mists, gases, vapour or fumes out of the air so that they can’t be breathed in. Properly designed LEV will:

  • collect the air that contains the contaminants;
  • make sure they are contained and taken away from people;
  • clean the air (if necessary) and get rid of the contaminants safely.

How does Local Exhaust Ventilation work?

LEVs use hoods to collect the airborne contaminants, ducts to carry them away, filters to clean the extracted air and discharge for the safe release of extracted air into the atmosphere.

How often should boilers be serviced?

Gas boilers must be serviced at least annually and to the manufacturer's requirements.

Oil boilers should be serviced at least twice a year, which can often be a major service and a minor service.

How much does boiler servicing cost?

This can be dependant upon how many boilers, the size of the boiler and whether they have been regularly serviced. We are happy to survey free of charge to provide a quotation/estimate.

We always carry out a full service which involves stripping down the boilers and so our costs would include service gaskets and ignitor electrodes etc. but would be quoted separately.

What does a boiler service include?

The boiler will be stripped down, the heat exchanger brushed and vacuumed out, the internal and external flue inspected, the gas pipework and connections checked for tightness and security, the electrical and controls checked for correct operation, seals and gaskets replaced as necessary, ignitors and flame rectification inspected and tested and replaced as necessary.

The boiler is rebuilt, fired and analysed and all paperwork is completed. We will also inspect and service all other aspects of the boiler/plant room as these all form part of the heating system.